FREQUENTLY ASKED QUESTIONS
What's the delivery time?
▼
Standard delivery is 7-10 days within Pakistan and 10-15 days internationally. We offer express delivery (3-5 days) for additional charges. You'll receive a tracking number once your order ships.
Can I get custom stitching?
▼
We offer standard sizes XS-XXL with adjustments possible for length and chest. We don't offer fully custom/made-to-measure stitching, but our professional tailoring ensures perfect fit for standard sizes.
What if the size doesn't fit?
▼
We offer 14-day money-back guarantee. Contact us within 14 days with photos if there's an issue, and we'll arrange a replacement or full refund.
Do you ship worldwide?
▼
Yes! We offer worldwide shipping. Shipping costs and delivery times vary by location. International orders typically take 10-15 days. Contact us for specific shipping rates to your country.
What payment methods do you accept?
▼
We accept multiple payment methods including Credit/Debit Cards, Bank Transfer, JazzCash, Easypaisa, and Cash on Delivery. Your payment information is secure with SSL encryption.
How do I care for my Manai pieces?
▼
Dry clean is recommended for best results. If hand washing, use lukewarm water with mild detergent. Air dry in shade and avoid direct sunlight. Iron on reverse side for embroidered areas. For detailed care instructions, check your product information.
Can I place an order via WhatsApp?
▼
Yes! You can message us on WhatsApp at +92 332 2595632 with your order details and we'll help you complete your purchase. Our team will guide you through the entire process.